Frequently Asked Questions

Get answers to all the most commonly asked questions about LifeRing and discover how we can help your business perform safer.

LifeRing is a Health & Safety Compliance & Risk Management Software system designed and tested by industry experts in the oil and gas and hospitality industries. It was created for QHSE Managers, to make their lives easier through reliable, intuitive and efficient reporting to create a safer working environment while saving time and money.

LifeRing has been purpose-built and developed to meet the needs of QHSE Managers in both large and small organisations. Whether you’re in oil & gas, hospitality, construction or any other industry, LifeRing is designed to make your job of managing workplace health and safety simpler.

LifeRing empowers QHSE Managers with intuitive software that simplifies the task of managing risk and staying compliant with industry regulations. Unlike off-the-shelf software, LifeRing can be tailored to suit almost any business, enabling you to have access to all the features you need and remove the clutter of the ones you don’t.

There are many benefits to using LifeRing, and they can be different for every business. Get in touch to find out how it’ll improve your specific workspace.

LifeRing was developed by in-house programmers and technical experts who live and work in the UK.

Yes, absolutely. LifeRing is compliant with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 in the UK. All data stored in LifeRing is strictly confidential and secure, meaning you can have peace of mind that your company’s personal data is safe and secure.

LifeRing is currently available in UK English only. Please contact us if your organisation requires other languages or locales.

Dates are tricky things and there is no one one definitive standard, even within the UK. The most traditional format in the UK is 31 December 2001 or 31 Dec 2001. In numeric format this is often written as 31/12/2001 or 31/12/01. In the UK we can also use 31.12.2001 or 31.12.01 as alternative formatting. When presenting dates in an application, where we need to present tables of date ordered records, we have opted to use ISO 8601 format or BS ISO 8601:2004. Dates in this format are separated with hyphens: 2003-11-02 and allow for easy and efficient sorting in chronological order. This date format is unambiguous and has the added benefit of being machine-readable. This standard for date formatting is internationally recognised and understandable and is becoming the de facto standard for use within software applications.

Our public website does not use cookies, at all.

The LifeRing application uses one (1) cookie while using the LifeRing application. This is a standard PHP Session Cookie required to serve you secure pages within the application. Further information can be found in our Cookie Policy.

LifeRing has an expert team of customer success managers and technical support staff that are available to answer questions and provide assistance. Our team can help you get the most out of LifeRing, providing hands-on training, advice and guidance to make sure your business is getting the full benefit from the software.

No, we offer flexible monthly subscriptions. You can cancel at any time and won’t be charged for subsequent months. We will welcome you back with open arms in the future.

Our research and usage statistics show that most files uploaded into LifeRing are under 10MB in size. These are typically photographs from mobile devices or are document and PDF files. Only a very small number of uploaded files exceed 50MB in size. We offer a maximum limit of 100MB per file which caters for all of the standard use-cases for LifeRing.

Larger sizes can be supported on a bespoke basis or for our Enterprise customers. Please discuss this with your account manager.

By default we provide one gigabyte (GB) of storage, which is ample for most organisations.

If you require more storage space for files, photos and documents we can provide whatever that level of storage capacity may be: need several dozen terabytes (TB) of storage? No problem, please contact your account manager to discuss.

Yes, absolutely. Contact your account manager to discuss your requirements.

We have implemented Cloudflare to enhance the security, performance, reliability and scalability of the LifeRing application.

In addition, we have chosen to use Cloudflare Analytics to help us understand traffic flow to and on our website.

Cloudflare has been configured to monitor our data centre uptime, speed and performance and to alert us if something is not optimal.

Still have questions?

If you need more information or want to talk to us about how we can help you, please get in touch and we’d be happy to answer any of your questions. We look forward to hearing from you!